wildrhinoshoes

Find answers to all your questions at the Wild Rhino Shoes Help Centre. From shipping and returns to sizing guides and payment options, we’re here to assist you every step of the way!

Wild Rhino Help Center

Do you offer free shipping?

What is your shipping policy?

What happens if my package is lost?

How much does shipping cost?

How long will it take my order to arrive?

Do you ship outside of Australia?

How will I know when my order has been dispatched?

How do I track my order?

My Order Arrived Damaged

Delivery

Can I edit or add anything to my order?

How do I know my order has been made successfully?

I Didn’t Receive an Order or Shipping Confirmation?

How do I cancel my order?

Order Assistance

How do I apply promo/discount codes?

I’ve applied the discount code but my cart doesn’t update at the checkout?

Why can’t I add my size to my shopping cart?

How do I update my email subscription?

Checkout & Account

Do you offer refunds or exchanges?

How can I exchange my items? Does it cost me?

Is there anything I can't return?

I think my item is faulty!

Can I return my purchase on Afterpay transaction?

How can I get a refund for my purchase? How long does it take?

How do I make a return?

Returns and Refunds

Can I Purchase a Gift Card?

How Do I Find My Size?

How Often Do You Restock?

I Bought Shoes at a Wholesaler and They Are Faulty

Product Warranty

How do I know what size to choose for my shoes?

How can I make sure my shoes always look and feel great?

Products

What do I need to use to Afterpay?

Payment Options

How do I contact Afterpay?

Can I use Afterpay in-store?

What is Afterpay?

Is there a minimum spend to use Afterpay?

Store Locations

Can I change or cancel my order?

I need help with sizing

Where is my order?

I need help with a faulty product

Orders & Support

All articles

Categories

Delivery

Order Assistance

Checkout & Account

Returns and Refunds

Products

Payment Options

Store Locations

Orders & Support