How can I exchange my items? Does it cost me?Updated 6 months ago

It’s easy! Just head over to our Returns Portal via this link here.
A label will be emailed or show the QR code at your local post office or post box and you’re good to go! 
Returns postage fee is $10.95 and exchanges are generally free.

We kindly ask that you do not adhere any labels, packing tape or anything else to the shoe box(es) directly. 

We do not accept responsibility for lost, stolen or damaged goods. As soon as the goods are received, we will be in touch
to let you know and process your exchange. Returns via our portal incur a flat rate fee of $9.60, however if you choose to exchange your item(s), we will send you your new item(s) free of charge!

Alternatively, you can always pop into your nearest Wild Rhino store to make the exchange on the spot for free. Exchanges can be made within 30 days of purchase with proof of purchase, goods unworn & in their original packaging.