wildrhinoshoes

<p>All of our shoes are based on UK/AUS and European sizes. Please refer to the Size Chart to compare. If you&#x2019;re still not sure, pop into your closest Wild Rhino store or contact our Head Office team by emailing enquiries@wildrhinoshoes.com.au and we will try to help you pick the right fit.</p>

All of our shoes are based on UK/AUS and European sizes. Please refer to the Size Chart to compare. If you’re still not sure, pop into your closest Wild Rhino store or contact our Head Office team by emailing enquiries@wildrhinoshoes.com.au and we wi

How do I know what size to choose for my shoes?

Products

Do you offer free shipping?

What is your shipping policy?

What happens if my package is lost?

How much does shipping cost?

How long will it take my order to arrive?

Do you ship outside of Australia?

How will I know when my order has been dispatched?

How do I track my order?

My Order Arrived Damaged

Delivery

Can I edit or add anything to my order?

How do I know my order has been made successfully?

I Didn’t Receive an Order or Shipping Confirmation?

How do I cancel my order?

Order Assistance

How do I apply promo/discount codes?

I’ve applied the discount code but my cart doesn’t update at the checkout?

Why can’t I add my size to my shopping cart?

How do I update my email subscription?

Checkout & Account

Do you offer refunds or exchanges?

How can I exchange my items? Does it cost me?

Is there anything I can't return?

I think my item is faulty!

Can I return my purchase on Afterpay transaction?

How can I get a refund for my purchase? How long does it take?

How do I make a return?

Returns and Refunds

Can I Purchase a Gift Card?

How Do I Find My Size?

How Often Do You Restock?

I Bought Shoes at a Wholesaler and They Are Faulty

Product Warranty

How can I make sure my shoes always look and feel great?

What do I need to use to Afterpay?

Payment Options

How do I contact Afterpay?

Can I use Afterpay in-store?

What is Afterpay?

Is there a minimum spend to use Afterpay?

Store Locations

Can I change or cancel my order?

I need help with sizing

Where is my order?

I need help with a faulty product

Orders & Support

How do I know what size to choose for my shoes?Updated 6 months ago